About Novaris XP
Built by people who understand the work behind the business.
Novaris XP is a Philippine-based virtual assistant agency for home service businesses such as HVAC, plumbing, roofing, electrical, and solar companies. It matches business owners with experienced, vetted VAs for dispatch and scheduling, live call answering, customer service, lead follow-up, CRM management, billing, and marketing support, on month-to-month terms.
We built Novaris XP to give home service businesses XPerienced, Philippine-based VA support that fits the way they actually work.
The founding story
Why did Novaris XP start?
We started Novaris XP because we kept seeing the same pattern. A skilled tradesperson builds a solid business, then drowns in the phone calls, scheduling, and paperwork that growth creates. They either do it all themselves and burn out, or they hire cheap, unmanaged help and get cheap, unmanaged results.
We believe support should be more than a body on a line. It should be a system. A Novaris XP VA is XPerienced in your trade, given a playbook for your workflows, and measured on the outcomes that matter to your business: calls answered, jobs booked, and revenue protected.
We are Philippine-based because the talent is exceptional, the time zone flexes to your business hours, and the partnership model lets us deliver quality at a sustainable cost. We are not the cheapest option. We are the one designed to actually keep your schedule full.
The co-founders
Who are the Novaris XP co-founders?
Novaris XP was founded by three people with experience across operations, sales, and marketing who saw the same challenge in home service businesses and built a company to solve it.
Operations
The Operator
Russel
Built and ran back-office systems for service teams. Saw firsthand where dispatch, scheduling, and follow-up break down when one person tries to carry it all. Owns how every Novaris XP VA is matched and deployed.
Sales
The Closer
Anne
Sold into home service markets and watched good leads die on unanswered phones. Founded Novaris XP to stop that revenue leak at the source. Owns client relationships and onboarding.
Marketing
The Marketer
Dan
Spent ad budgets for trades and saw the money wasted when no one answered the inbound call. Makes sure the phone always gets picked up. Owns how Novaris XP shows up in the market.
Want to talk to the founders directly?
Discovery calls are run by us, not a sales rep reading a script.